Data Collection

We collect personal information from users through various methods. Below are the types of data we may collect:

Personal Information Provided by You: Such as name, email, phone number, address, and payment information when you make a purchase or request a quote.

Browsing Data: Information such as device type, browser, IP address, pages visited, and time spent on the site, which is automatically collected using cookies and similar tracking technologies.

Customer Service Interactions: When you contact our customer support, we may collect your name, email, and the content of your communication.

The data we collect is used for the following purposes:

Processing Orders and Services: To complete sales, deliver products, provide quotes, or offer other related services.

Website and Service Improvement: To enhance user experience, customize content, and improve website functionality based on your browsing data.

Marketing and Promotions: With your consent, we may send emails about new products, promotions, and special offers. You can opt-out from receiving such communications at any time.

Customer Support: To address inquiries, resolve issues, and provide assistance as needed.

Data Sharing

We may share your personal information in the following situations:

With Service Providers: To perform functions such as payment processing, product delivery, and other operational tasks required to run our website.

As Required by Law: We may disclose your personal data when necessary to comply with legal obligations or protect our rights.

With Marketing Partners: Only with your consent, we may share data with third-party partners for targeted marketing.

Data Protection

We implement security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption: We use encryption to protect sensitive data, such as payment information.

Access Control: Only authorized personnel have access to personal data.

Security Audits: We conduct regular security audits to ensure our practices remain effective.

Personal data will be retained only for as long as necessary to fulfill the purpose for which it was collected, in compliance with legal and regulatory requirements. Once no longer needed, the data will be securely deleted.

Data Retention

In accordance with applicable privacy laws, you have the following rights regarding your personal data:

Access: You can request information about the personal data we hold about you.

Correction: You can request correction of any inaccurate or incomplete data.

Deletion: You can request the deletion of your personal data, except where retention is required for legal obligations.

Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format, to transfer to another service provider.

Withdrawal of Consent: You can withdraw consent for the use of your data at any time.

Our website uses cookies to enhance your user experience. Cookies are small text files stored on your device that help us:

Remember your browsing preferences.

Analyze website performance and adjust content accordingly.

You can configure your browser to block cookies or notify you when cookies are being sent. However, some website features may not function properly if cookies are disabled.

Global Grain Imports (GGI) may update this Privacy Policy periodically. Significant changes will be posted on the website. We recommend reviewing this page regularly to stay informed about how we protect your information.

Your Data Rights

Cookies and Tracking Technologies

Changes to Privacy Policy

How We Use Your Data

California Consumer Privacy Act (CCPA): The CCPA provides California residents with specific rights regarding their personal data, including access, deletion, and opt-out from the sale of their information.

General Data Protection Regulation (GDPR): If you are located in the European Union, the GDPR provides you with rights concerning the collection and processing of your personal data.

Children's Online Privacy Protection Act (COPPA): This law applies to the collection of personal information from children under the age of 13 in the United States. GGI does not knowingly collect personal data from children.

Health Insurance Portability and Accountability Act (HIPAA): While this law applies specifically to healthcare entities, if GGI ever handles health-related information, it may be subject to HIPAA's privacy and security provisions.

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